Simply follow these steps:
1) Access the Play Store.
2) Search for TeamViewer QuickSupport.
3) Select TeamViewer QuickSupport.
4) Click on Install and wait for the app to download:
5) When it finished downloading, select "Open"
6) Click on Agree and Continue:
7) Swipe to the side on your screen three times (from right to left) and then click on Done:
8) Agree to the Knox license activation:
9) If the special app access pop-up appears, click on Settings:
10) Then, tick the box next to Quicksupport so that it is blue:
11) Go back onto Quicksupport. An ID number will be displayed that your Support agent will ask for in order to connect.
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