Integration for existing Skynamo clients tends to be more complex than for new clients due to the use of parallel yet unrelated systems (such as Skynamo and your financial system). This often leads to discrepancies between Skynamo data and ERP data, such as variations in customer/product codes and names. When integration is initiated after some time, reconciling these systems can be challenging.
For existing client integrations, we offer three approaches:
- Fresh Start: We recommend this method. It involves creating a new Skynamo instance while retaining the old instance for historical reference. We will exclusively use data from your Financial/ERP system, ensuring you maintain full control over your data at the source.
- Partial Migration: We will provide a list of Skynamo customers for you to match with your ERP customers. All unmatched clients will then be deactivated to eliminate unnecessary data.
- Full Migration: We will supply a complete list of customers, and you will need to provide a one-to-one mapping with your ERP customers. This requires maintaining both databases within Skynamo.
To simplify these processes, ensure that customer details on Skynamo align with those used in your ERP. Additionally, exercise caution when adding new customers on Skynamo to avoid duplication.
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