Multi-Factor Authentication (MFA) on Skynamo

Modified on Tue, 19 Mar at 2:49 PM

What is MFA?

Multi-factor authentication (MFA) serves as an extra security barrier, blocking unauthorized access to accounts, even in cases where passwords have been stolen. Companies employ multi-factor authentication to verify user identities, ensuring easy access exclusively for authorized users. 

Why use MFA?

As the name implies, MFA blends at least two separate factors. One is typically your username and password, which is something you know. The other could be:

  • Something you have. A cellphone, keycard, or USB could all verify your identity. 
  • Something you are. Fingerprints, iris scans, or some other biometric data to prove that you are who you say you are.


Adding this secondary factor to your username/password protects your privacy. And it’s remarkably easy to set up. 


Enabling MFA on your Skynamo Instance


Navigate to the Settings gear in the top right of your Skynamo instance.

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Then select the Edit Configuration tab in the left-hand panel.

Step 2:

Scroll down and ensure you tick the Enable multi-factor authentication block.

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Then click “Save” to confirm the changes.

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Step 3:

After enabling MFA as shown in Step 2, you (and all your users) will receive two emails from Skynamo when you attempt to log in again.

The one email will contain the code you’ll need to access your Skynamo account. You will need to enter this code in the block requesting you to verify your Identity, as seen in the image further down. 

Please note that the code in the email is only valid for 5 minutes. So, if you only attempt to log in after the code has expired, you will need to click on the “resend” button at the bottom of your login screen.

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You also have the option to remember this device for 30 days, allowing you to log in without a code during this period. 


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Step 4a (Optional):

The other email allows you to enroll in multifactor authentication by scanning the QR code with your preferred Authentication app. This means you won’t need to wait for the email every time, instead, you can simply open your authentication app and grab the required code from there.



Recommended Authenticator Apps:

If you need any help adding accounts to your authentication app, please follow the steps in the respective guides below, depending on which app you prefer.


Microsoft Authenticator App – Click here


Google Authenticator App - Click here




Step 4b (Optional):

Use your authentication app to scan the QR code displayed on your screen and enter the time-based one-time code provided.


Well done, you have successfully added MFA to your Skynamo account!


Step 4c:

After enabling and setting up your MFA on your account you will be faced with a new screen when logging in.

You will now have the option to authenticate your identity with either your chosen authentication app, 


or with an email as shown previously in step 3 (and below).


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