Logging in on the mSeller app for the first time (iPhone)

Modified on Mon, 18 Mar at 3:57 PM

After successfully following the steps in the article Installing the mSeller App for the first time (iPhone), we need to log in using the credentials provided. 

 

Navigate out of the App Store and go to Settings on your iPad. 

mceclip0.png

Once you are there, scroll all the way down the list to mSeller Mini

 

Copy the provided license key and paste it into the relevant field. You can find this information either on the email from Support, or it will be supplied to you by your manager. NB: Be careful that you don't copy any extra characters

Below is an example of how the email from Support would look

image_2021-04-05_114941.png

Paste the license key and leave the username and password blank, as you will re-visit this later

mceclip1.png

Next, navigate out of settings and open the mSeller app on your device.

You will see a message 'mSeller Mini would like to send notifications'. Tap ALLOW to clear the message. 

mceclip2.png

Once this has been done, you will need to add your credentials via device settings again.

Obtain your credentials from the same source as the license key used previously.

After completing this you may open the mSellerMini app. A prompt will appear for a restart of the app. 

mceclip3.png

From here you can press on the 'OK' and reopen the app.

mceclip4.png

An additional restart message will appear. Again, OK can be clicked to continue

mceclip5.png

You can press the circle 'not updated yet' icon on your dashboard to allow the mSeller app to download all items from the mSeller server. This includes your company's customers, products, and images. 

 

You are now set up, logged in and ready to go!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article